Privacy Policy
This Privacy Policy (“Policy”) relates to our website at www.liveforfitness.co.uk and all related downloadable software, [mobile application] and other services provided by us and in or on which a link to this Privacy Policy is displayed, and all other communications with individuals by written or oral means, such as email or phone (collectively, together with the Site, (our “Service”).
This Policy describes the information that Live for Fitness gathers on or through the Service, how we use and disclose such information, and the steps we take to protect such information. By visiting the Site, or by using any Services, you consent to the privacy practices described in this Policy.
Definitions
“Client” means a customer of ours.
“Client Data“means personal data, reports folders or documents in electronic form that a User of any of our Services stores within the Service which would include but not be limited to uploaded onto our Site].
“Personal Data” means information that specifically identifies an individual or that is linked to information that identifies a specific individual.
The Information We Collect on the Service:
Be collect different types of information from or through the Service:
User-provided Information. When you use the Service, as a User, you may provide, and we may collect Personal Data. Examples of Personal Data include name, email address, mobile phone number. Personal Data also includes other information, such as emergency contact details, when any such information is linked to information that identifies a specific individual. You may provide us with Personal Data in various ways on the Service. For example, written or electronic.
“Automatically Collected" Information. When a User or Visitor uses the Service, we may automatically record certain information from the User’s by the User’s interaction with email messages, such as whether the User forwards a message. This information is gathered from all Users.
How We Use the Information We Collect
We use the information that we collect in a variety of ways in providing the Service and operating our business, including the following:
Operations
We use the information to respond to comments and questions and to provide support to users of the Service. We process Client Data solely in accordance with the directions provided by the User.
Communications
We may use a User’s email address and mobile phone information for administrative purposes such as customer service, to reply to inquiries, appointment reminders.
Cookies and Tracking Technologies
We have no “Cookies”
To Whom We Disclose Information
Except as described in this Policy, we will not intentionally disclose the Personal Data or Client Data that we collect or store on the Service to third parties.
Service Providers
We work with third party service providers who provide “appointment reminders” for us. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
Non-Personally Identifiable Information
We may make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including:
(i) compliance with various reporting obligations; Law Enforcement, Legal Process and Compliance
(ii) for business or marketing purposes.
We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
We also reserve the right to disclose Personal Data or other information that we believe, in good faith, is appropriate or necessary to:
(i) take precautions against liability,
(ii) protect ourselves or others from fraudulent, abusive, or unlawful activity,
(iii) investigate and defend ourselves against any third-party claims or allegations,
(iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or
(v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others.
Your Options, Access, Correction, Deletion
We respect your privacy rights. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete any information about you that we have obtained we will delete your information.
You may update, correct, or delete your Account and or Account information and preferences at any time by contacting us.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the functional Services we provide.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law.
Your Privacy Rights
We will not share any Personal Data with third-parties for their direct marketing purposes to the extent prohibited by law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance.
Minors’ Privacy
Protecting the privacy of minors is especially important, we do not knowingly collect
Personal Data from persons under the age of 16 without obtaining parental consent.
If you are under 18 years of age, then please do not use or access the Service at any
time or in any manner. If we learn that Personal Data has been collected on the
Service from persons under 16 years of age and without verifiable parental consent,
then we will take the appropriate steps to delete this information. If you are a parent
or guardian and discover that your child under 18 years of age has contacted our
Service, then you may alert us at [carol@liveforfitness.co.uk] and request that we
delete that child’s Personal Data from our systems.
Data Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We use ISO certified cloud services and applications. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful and unauthorised alteration or disclosure or access of the Personal Data in our possession. This includes, for example, firewalls, password protection and other access and authentication controls.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or we store, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us at [carol@liveforfitness.co.uk].
If we learn of a security systems breach, we will inform you of the occurrence of the breach in accordance with applicable law.
Data Retention
We only retain the Personal Data collected from a User for as long as the User’s is active with us and for a further 6 months, unless otherwise required by law. We will only retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Controller and Data Processor
We do not own, control or direct the use of any of the Client Data stored or processed by a Client via the Service.
We should be considered only as a processor on behalf of the Client as to any Client Data containing Personal Data that is subject to the requirements of GDPR. Except as provided in this Privacy Policy, we do not independently cause Client Data containing Personal Data stored in connection with the Services to be transferred or otherwise made available to third parties.
Changes and Updates to this Privacy Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available through the website, and indicate the date of the latest revision, and will comply with applicable law. You will be asked to read this and your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.
This privacy policy was published on [April 2018] and last updated on [April2019].
How to Contact Us
Please contact us with any questions or comments about this Policy, your Personal Data, our use and disclosure practices, or your consent choices by email at [carol@liveforfitness.co.uk].